Online Railway Reservation
139-Rail Sampark service claims daily registration of 5 lakh calls in first year
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Indian Railway has always serviced the passengers in its eminent way. One such service started by Indian railway is the Rail Samaprk Service. It is a solitary authorized enquiry number to call for all Indian Railway inquiries. The Rail Sampark service works on the number 139 which can be dialed from the any phones all over the country sansing the STD code.
This service is delivered by the Bharat BPO. The facility enquiries attached to arrival, departure, accessibility of Tatkal adjustment, trip planning, concession, PNR and booking of berth status, schedules of trains moving between two stations, price enquiry, and cancellation rules, money back rules and trains in-between stations. Simultaneously with this, the number 139 can also be contacted to reserve a train tickets. The ticket is delivered or emailed to the consumer through their email id, whereas money is paid either through a cash card over the phone or online.
This is a quite and popular among the Railway users. The data shows that more than 8 lakh calls are being received on this number daily from almost all the parts of the country. This call center support service is available 24 hours and currently can be obtained in more than 11 regional languages across the country and is increasing day by day. The service is now available through SMS. You can get all the information regarding Train and Railway by sending specified syntax to 139 through SMS. One vital thing to note here is that it is a premium service.
The purpose of 139 is to get connected to the people all over the country, a service that is planned for everyone and efficiently available without difficulty. On the whole we can say this is a service that has changed the entire railway system along with the internet ticketing services modifying the way a customer connected with the Railway authorities.